privacy policy

This document describes how www.kinect.lt collects, processes and transfers your personal data to whom when you use our services; as well as important information about the rights you have regarding the processing of your data.

The controller of your personal data is MB Pink Head Company code 306950592 VAT payer code LT100017041114

Address Kuršiu st. 7-18C, LT-48107 Kaunas, contact phone number +37062111561, e-mail address [email protected].

Your data protection is taken care of by our appointed data protection officer, who can be reached by e-mail - [email protected].

What data do we collect about you?

When you call the Kinect.lt customer service department, we collect and process the following personal data for the purpose of improving the quality of customer service:

a) Telephone number;

b) Conversation recording;

c) Technical data of the interview (date, duration)

When you contact the Kinect.lt customer service department via electronic means of communication, we collect and process the following personal data for the purpose of improving the quality of customer service:

a) Email address;

b) History of communications with you;

When you shop in our online store without creating a personal account, we collect and process the following personal data for the purpose of executing the sales contract:

a) Name and surname;

b) Email address;

c) Telephone number;

d) Billing address

e) Product delivery address (required to be provided only after selecting the home delivery method).

Also, when you shop in our online store, in order to provide faster service, we collect the following personal data from you:

a) Purchase history;

b) Payment history;

c) History of communication with you.

You have the opportunity to create your own personal account in our online store to make purchasing and using the online store more convenient for you. When you create and use your personal account, we collect and process the following personal data about you:

a) Email address;

b) History of behavior in our online store;

c) History of communications with you;

d) Product review history;

e) Questions and feedback you left with the goods.

When you create a personal account, but do not make a purchase in our online store, you can, at your discretion, provide us with additional data that is not required to use a personal account in the online store. We process such data to simplify the purchasing process for your future purchases. You may choose to provide us with the following additional data:

a) Name and surname;

b) Telephone number;

c) The delivery address of the goods

For what purpose do we collect and process your personal data?

We collect and process your personal data in order to:

a) Prepare, conclude and execute the purchase - sale contract;

b) Improve the quality of service and services;

c) For direct marketing purposes.

Legal basis for processing your personal data:

a) Conclusion and execution of the contract;

b) Fulfillment of legal obligations;

c) Ensuring legal interests.

How long do we keep your data?

We store your personal data as long as it is necessary for the execution of the purchase - sale contract, but not shorter than that stipulated by legal acts. Data received with your consent are processed until you withdraw your consent (disagree). Telephone conversation records are stored for 6 months after the end of the conversation.

To whom and why do we share your data?

Personal data is transferred to our partners in the cases provided for by legislation for the purposes of the execution of the sales contract or for other legitimate reasons. We transfer your data to:

a) Paysera, a company providing payment services, through which payments for goods and services are made;

b) To companies providing goods leasing services with whom you enter into installment purchase agreements;

c) Additional services (goods insurance and extended warranty) for companies providing our online store;

d) To suppliers of goods who directly supply your goods;

e) To companies providing goods transportation services, which carry out the delivery of your goods to you;

f) Companies providing warranty service for goods;

g) To companies providing marketing services;

h) Companies providing accounting software and services;

i) To companies that maintain our IT systems.

We can also provide your data to law enforcement and state institutions and courts in accordance with the procedure provided by legislation.

What rights do you have? How can you access the data held about you?

You have the right to:

a) Receive information about the processing of your personal data;

b) Familiarize yourself with the data held about you;

c) Request correction of incorrect personal data;

d) Request deletion of personal data that is no longer needed;

d) Object to or withdraw consent at any time for your data to be processed for marketing purposes.

To find out what data we have collected about you, you can contact us by e-mail. by mail [email protected]. In this e-mail You can also contact us by post for all other questions regarding your rights listed above.

Where to apply for infringement of rights?

If you suspect that your privacy rights are being violated, please contact us by email. by mail [email protected]. You can also apply to the State Data Protection Inspectorate: a) at I floor, entrance 4, Kuršiu st. 7, Kaunas 48109 b) By phone +37062111561 c) E-mail by mail [email protected]

Last updated on 2024-08-07 14:30.